Warranty & Return



Cruze N Carve is dedicated to building excellent quality products which have been carefully tested and inspected by our small team to ensure they are of the highest quality.

All products come with a lifetime guarantee against material defects and workmanship.

Please contact our team at info@cruzencarve if there is any problem with your order or product you have purchased from us.  We appreciate your support of small business in the U.S.A.

Thank You,

Cruze N Carve


Cruzencarve.com makes small packs & gear from high quality materials which will stand up to the use for which they are designed. In standing by this guarantee, we provide a warranty against defects in materials and workmanship to the original owner on all products purchased through cruzencarve.com or authorized partners.  If you believe there to be a warranty issue please contact us at info@cruzencarve.com.  Please include your order # and contact information.


Returns and exchanges of items that were purchased through cruzencarve.com are accepted within 30 days of receipt for a full refund. The product must be clean and unused. After 30 days of receipt, all sales are final. Shipping expenses will not be refunded on returns or exchanges. If we shipped an incorrect item we will cover shipping expenses or send a return label. To return or exchange an item, please submit a request for a return authorization number (RA#) below. Further instructions will be emailed to you typically within 24-48 hours.


If you need to cancel an order, please contact us as soon as possible at info@cruzencarve.com.  If the order has already shipped, shipping and return costs may not be refunded.

Updated 10-30-2023